Our client viewed a web dashboard that displayed real time readings of transmission and generation information on a public website. The information was presented graphically to the user through dials and linear gauges.
Our client did not have an operational user-friendly Business Intelligence tool. Two years earlier they had attempted to install SAP Business Objects incorporating Active Directory with Single Sign On. Without a viable tool, users were only given the option to work with BEx queries in a limited portal and without flexibility.
Our client had recently started participating in MISO South having previously been participating in Entergy pre-merger. Since joining MISO South, Unit Commitment and Economic Dispatch were producing less than optimal results.
Our client's retail business was expanding and having difficulty keeping up with its growth.